BettyJaneB
QuickBooks Team

Payments

I appreciate the update that you gave regarding this bounced check concern, @PoolHero1.

 

To help remove the bounced check transactions in the Unbilled Costs by Job report, I recommend consulting your accountant. This way, you'll be guided accordingly on what are the actions that need to be taken in this situation since you're routed to the journal entries when clicking the transaction.

 

On the other hand, you'll need to make sure that you've selected the billable job/customer upon creating the invoices so the billable costs will be visible.

 

Once verified and the problem continues, I recommend contacting our Customer Care Team, They have the necessary tools that can help investigate the root cause of this matter.

 

To reach them:

  1. Click on Help at the top.
  2. Press on QuickBooks Desktop Help.
  3. Hit on QuickBooks support
  4. Choose your preferred way to reach our support.

Please update me on how things go. I'll be around to help if you need anything else. Take care!