Let's get this taken care of for you, @PoolHero1.
We'll use the Bounced Check Feature to record these transactions. Please note, the Record Bounced Check feature can only be used in single-user mode and only applies to check payments done through the Customer Payment window.
- Go to Customers, then select Customer Center.
- Select the Transactions tab, then choose Received Payments.
- Double-click the payment you want to record as NSF.
- On the receive payments window, select the Record Bounced Check icon on the Main ribbon tab.
- In the Manage Bounced Check window, enter the following information, then select Next.
Note: For Bank Fee and Date, this is where you will want to enter the $15 bank fee charged for the bounced check. - QuickBooks will show you the Bounced Check Summary, for you to know what will happen behind the scenes. For example, you may see:
- The following invoices will be marked unpaid
- The following fees will be deducted from your bank account.
- This invoice will be created for the fee you want to charge your customer.
- Select Finish.
To read more about this process in greater detail, check out this article: Handle Non-Sufficient Funds (NSF) or bounced check from customers.
Let me know if you have any other questions about this process. I'm here to help! Have a fantastic week.
