Using Quickbooks Merchant Center, we were receiving emails about payments being received when a customer payed an invoice. For about 1 week we have not received those notifications at all either our clients after the pay the invoice online. I've searched the community database and I can't find a valid answer on how to fix this issue.
It states that you need to:
- Choose Account from the Online Service Center page.
- Select Settings & Alerts.
- In the Email Alerts section, choose Yes for each notification you've like to receive.
- Enter the email address where you'd like to receive this notifications.
- Click on Save Changes"
Except that those options have been removed and the information isn't able to be used, you can only choose a landing page and that is it.. Can someone please help me figure out how to get emails for payments to invoices (Note. They are NOT recurring payments, just normal payments from invoices.
Here is a screen picture. There should be the option "Email Alerts", but there isn't.
