I appreciate the complete details about your concern, @becky8109.
Your QuickBooks may be set to automatically use credits to your open bills. Let me guide you in turning it off.
- Go to the Edit menu.
- Choose Preferences.
- Locate the Bills menu.
- Remove the checkmark on the Automatically use credits tickbox.
- Click Ok.
Once completed, you can void the vendor payments again. You can run the Vendor Balance Detail report to view your company's unpaid balance per vendor.
Also, you may read through this article in case you need help customizing vendor reports to pull up a specific statement you're looking for: Customize vendor reports.
Feel free to leave your comments below if you have other questions about managing your vendor-related transactions. I'm always here to help.
