dianejandhllc
Level 1

Payments

Thank you again for reaching out. I want you to know that I completely understand the fees. What I do not understand and what I am trying to get an answer is why we are charged 3.4% when customers pay through the Quickbooks invoice that is sen to them. On that invoice, that is through QB's, is a pay now button. To me it seems they are paying through an invoice. Therefore, according to the fees that everyone refers me to should be 2.9% plus .25 per transaction.

All I want to know is why are we charged for Keyed?

I have read the same articles you all send. Very informative but does not solve the issue. The only answer I keep receiving is someone else to contact and to read the same exact information.

Please help