Ok that didn't solve it. Still I was having a completely different issue. I did figure it out however. It all goes back to the tip @katherinejoyceO gave me so thank you! So for future reference if anyone ever has the problem of deposits not syncing with Quick books payments this may be how to solve it:
- Go to the Gear icon, then select Account and Settings.
- Select the Payments tab and go to the Chart of Accounts section.
- Review and ensure that the payments and fees are deposited to the right account, then click Save and Done. (It was set to my personal bank account, not the business account I was using to receive Quick Books Deposits, however the invoices had already been assigned to look for deposits in my personal account)
- Now I needed to fix the invoices with the quickbooks payments that had been recorded inaccurately: Go to Invoices and find the invoice that has been paid through Quick Books payments
- Click on the blue payment text in the upper righthand corner below PAID, then click on the blue date that pops up
- Next on the Receive Payment window, click on the blue date of the deposit in the upper left hand corner
- You have now unearthed the Quick books Payment deposit....this now needs to be assigned to the correct bank account: Under Bank Deposit there is an account drop down menu, find the correct bank account, click save and close.
- Now go back to your banking tab and you should see the Deposit now match with the quick books payment/invoice, and click "match"
Whew!
