Let's get the View and Pay Now button display on your emailed invoices, Worm_Return.
Verifying and rebuilding your data is a good start when it comes to fixing transaction-related issues in QuickBooks Desktop.
To Verify Data:
- Choose Window at the top, then Close All.
- Choose File.
- Hit on Utilities.
- Click Verify Data.
To Rebuild Data:
- Choose File.
- Click on Utilities.
- Hit Rebuild Data.
- You will receive a warning message to backup your company file, press OK.
- Click OK when you get the message "Rebuild has completed".
After that, you can send an invoice to your email and see if the option to View and Pay Now button is there.
However, if the problem persists, I'd suggest getting in touch with our QuickBooks Desktop Support. Unlike in this public forum, they have the tools required to perform any escalations in the system whenever necessary on your behalf.
Regarding the support package, there are certain issues that are free of charge regardless of the product. You can go through this article: Intuit QuickBooks Desktop & Point-of-Sale software support policies. This will give you more information about issues that don't have any associated fees.
Please get back to me if you have any other concerns. I'll be around to help you out.
