- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
How do I create a partial refund?
On a single invoice I charged for four different services at $500/each that were to occur over several months. The customer later decided they didn't want two of the services. The original invoice of $2000 was paid in full. I need to refund $1000 for only those two cancelled. When I try to process a refund I receive the error message "CustomerX's payment doesn’t have an open invoice to go with it".
Solved! Go to Solution.
Labels: