alisabuckland
Level 1

Payments

So I have followed everyones directions on how to delete a payment but it is doing absolutely nothing.  I am not even sure how my quickbooks is EVEN making a "payment" because I am doing things correctly.  I even called and they said they couldn't help.  If a payment is so old after you have balanced for the month, are you just stuck with a credit?  

 

Send help!! I've been trying to fix this for months and can't get anywhere. :'(