Catherine_B
QuickBooks Team

Payments

Hello there, valerie2020. 

 

It's possible that there were already payments or checks created that were not linked to the bill that made it stay as unpaid.

  1. Go to the Vendor menu and click Vendor Center
  2. Select a vendor.
  3. Right-click on the customer's name and click QuickReport: (vendor's name).

If there are checks created to pay for an existing bill you can use one of the following solutions in this article: Bill shows as unpaid after writing a check in QuickBooks Desktop

 

You might also want to check with an accountant to help you the right solution according to your business preference, and we don't mess up your account. 

 

Let me know if you other questions. You take care always!