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Payments
Greetings, @jalee.
You can automatically apply discounts customers invoice once you enable the Discount feature in QuickBooks Online. Let me guide you on how to do it.
- Go to the Gear Icon.
- Choose Account and Settings.
- Select the Sales menu.
- Go to the Sales form content section.
- Mark the Discount feature.
- Click Save.
Once completed, you can add a discount by percent or by a specific amount.
You can use this article for more detailed steps: Add a discount to an invoice or sales receipt in QuickBooks Online.
Please know that I'm only a post away if you have additional concerns in handling those discounts. I'm more than willing to help. Take care and have a great day!