Payments
You came to the right place for help, @DCD,
The only time our system considers an expense billable is when customer names are assigned to purchase orders and bills. See these illustration:
To avoid this from happening, manually remove the customers to stop QuickBooks from automatically ticking the Billable box.
However, if no customer names are assigned and you're still seeing the check mark for billable expenses, I would recommend contacting our Technical Team.
They can run some diagnostics on your company file for possible bugs and data issues. Here's how to reach our support:
- Go to your QuickBooks Home page, then click the Help menu at the top.
- Choose QuickBooks Desktop Help from the drop-down.
- Hit the Contact us icon.
Let me know how it goes by adding a comment below. I want to make sure you're all good, and I'm here if you need additional help. Have a good one! Take care!
