Hi Sherry Lynn,
Thanks for reaching out here. It's nice to see back! QuickBooks Online is a versatile program with the features you need for completing your bookkeeping tasks with peace of mind. It's essential that you're recording the vendor refund accurately to keep your books aligned. I'll be happy to provide the information you need, so you're on the right track with your work.
Recording supplier credits depends on how you've entered the initial purchase. Here's a helpful article to assist you with handling supplier credits and refunds. However, the best course of action would be to reach out to your accountant. If you don't have one, we can help you locate a ProAdvisor in your area.
If you have any other questions, please don't hesitate to reach back out. We're glad to help!
