Sherry Lynn
Level 3

Credit card refunds

Okay So I have a vendor who charged our credit card lets say $5000. They billed us for $2000 and I have another invoice sitting on account for $1000.  So it looks like this

(5000.00)

-2000.00

-1000.00

So they now owe me $2000 back How do I post this $2000.00 Credit that they gave me on my credit card. 

I hope I explained that corretly.

 

So I have a credit sitting on my account for $5000. and they applied $3000 of it to outstanding invoice that are sitting on account and then send me a refund of $2000.00 to my credit card. So I am not sure how to apply this or post this.

Once I go and take the credit of $5000 and apply to the two invoices it leaves me with a $2000 credit sitting on the account and they sent me a refund but how to I clear this? 

 

Sorry I am explaining in many ways so anyone reading will hopefully understand my task.

 

Cheers

Sherry

Solved