Payroll and STP

I appreciate the complete details about your concern, @tim39.

Let's ensure your automation preference isn't set to pre-fill forms with previously entered content. I can guide you on how to do it.

1. Go to the Gear Icon.
2. Choose Account and Settings.
3. Select the Advanced menu.
4. Scroll down to the Automation section.
5. Click the Pencil icon.
6. Turn off the Pre-fill forms with the previously entered content feature.
7. Click the Save button.
8. Hit Done.

Meanwhile, I've got these articles to learn more about resolving unexpected browser-related behaviours:

• Troubleshooting browser problems
• QuickBooks Online doesn't load correctly or has blank pages

Keep me posted if you have other questions. I'm always here to help.