To ensure that employee pay run details are flowing through to the pay event, please confirm that the employee is not classified as a closely held employee, BWASTP.
Closely held employees will not show up in the finalisation event when you process it. So be sure to untick the option, here's how:
- Click on the employee tab
- Choose the employee's name
- Select pay run defaults from the menu.
- Scroll to the bottom and you will see the Closely held employee box under Single Touch Payroll
- Please ensure this box is unticked.
Once you have unticked the Closely Held Employee box, the pay event will have the employee data.
If the employee is marked as "Is Final," they won't show up in the pay event from a normal payrun as the system has considered that as their final pay for the financial year.
For further assistance, I recommend contacting our Live Support team. They are equipped to provide detailed guidance on handling final payruns and STP reports effectively.
If you have additional questions please leave a reply below. The Community is always here for you.
