Payroll and STP

Thanks for posting in the Community, Sonya.

There is an ongoing investigation into this about unable to upload ABA file for payroll due to an error "Invalid file format of the payment file".  Rest assured, our team is working on this investigation.

While we can't provide exact dates for a fix, I suggest contacting our Customer Care Team. That way, they can include your QBO file to the list of affected users and send you an email once a fix has been deployed.

To contact support:

1. Click on the Help (?) icon.
2. Click on Assistant or Search.
3. Click on Contact Us, enter a short description about your issue.
4. Click on Continue.

Feel free to post again in the Community if you have other payroll questions.