Hi Cate,
Thanks for posting in the Community!
If there is no X icon to close the notification shown in your payroll dashboard after taking action on the alert. I recommend contacting our Customer Care Team. That way, one of our support agents can check your payroll file and ask your details in a secure form.
To contact support:
1. Click on the Help (?) icon in QBO.
2. Click on Assistant or Search and click on Contact Us.
3. Enter a short summary of your concern.
4. Click on Continue.
5. Choose from Start a chat or Call us.
- Start a chat with a support expert. Live chat M-F, 8:30 AM to 6:30 PM and S-S, 8:00 AM to 8:00 PM, AET.
- Call us. M-F, 8:30 AM to 6:30 PM, AET.
Post again in the Community if you have other questions about QuickBooks.
