Hi Louis11,
The leave accruals of an employee is based on how you've set up the leave category and the employee's leave allowances. You can check the settings using the steps below:
- Click on the Payroll settings.
- Click on Leave Categories.
- Select the leave category name.
- Check the Employee leave balance and Standard allowance set up.
To check the employees leave allowances:
- Click on the Employee list.
- Click on the employee name.
- Click on Leave Allowances.
- Check the leave Units, Unit type and Accrues field.
If all settings is correct, you can enter a specific number of hours you wanted to pay the employee's leave when processing the pay run.
If you need further help with processing the leave taken at half pay, I would recommend contacting directly our Customer Care Team. That way, they can initiate screen sharing and check the pay run in a secure form.
Feel free to post again in the Community if you have further concerns. We'll get back to you as soon as we can. Have a great rest of the day!
