Payroll and STP

Thanks for joining in this thread, cazza3221!

Let's check if the payment setup of the annual leave category in your payroll settings is set up to basic or custom. Here's how:

1. Click on the Employees tab.
2. Click on the Payroll Settings.
3. Click on the Leave Categories.
4. Select the annual leave category, and locate the Payment set up.
5. Check if what is selected is Basic or Custom.
6. if Custom, try to set the Deduct hours from to Don't deduct  hours, and Transfer hours to Permanent Ordinary Hours.
7. Click on Save.

Once done, create a dummy pay run once more and check if the amount change. If the issue remains, we'd recommend contacting one of our Customer Care Team for them to check your payroll set up in a secure form.

Message us back if you have other questions about QuickBooks Online and QuickBooks Online Payroll. We'll be sure to get back and help you. Have a great day!