Payroll and STP

Hello buff_it,

Thanks for posting in the Community!

You can create an empty pay run and then lodge the pay event to the ATO after finalising the pay run. Let me guide you how:

1. Click on the Employees tab.
2. Click on New Pay Run.
3. Fill out the Pay schedule, pay period start, ending date and pay date.
4. Tick the box for Create pay run with empty pays.
5. Click on Create.

Once done, this will create the pay run with zero earnings for all employees under the pay schedule selected. And then, you can lodge the pay run to the ATO.

If the employee is still not showing on the pay event, check if the employee is not set to closely held employee and if the previous pay event the employee was not se to Is final. Here's how to check closely held employee:

1. Click on the Employees tab, and then select the employee name not showing on the pay event.
2. Click on Pay Run Defaults, and then scroll down to the area showing Closely held employee field.
3. If the employee is set to closely held, make sure to select Report employee each pay run as the reporting method.
4. Click on Save.

Then, go back to the pay event and click on Actions, and click on Refresh data.

For more information about lodging the pay event, you can check these handy articles below

• Create and lodge an update pay event
• Set up and process a pay run in QuickBooks Payroll powered by KeyPay [VIDEO]

Feel free to reply to this post if you need more help with QuickBooks Online Payroll. I'll be sure to get back and help you. Have a nice day!