Hi DeviRam33,
If you are running an Amended Finalisation Event because the original Finalisation Event YTD figures were all zeros we need to check first why this is the case. When an employee is showing zero figures for the financial year the first culprit would be that the employees have not had any finalised pay runs for the financial year, meaning no Pay Event was recorded to first instigate this employee's STP reporting.
Before checking the pay runs, the first best step would be to go into your pending Amended Finalisation Event, and in the top right select red Delete button. Now that we have the chance to start over, next I would encourage you to check that all your pay runs before the end of the FY are locked and finalised.
When finalising a pay run within KeyPay, the system will prompt whether you would like to create a Pay Event immediately or manually at a later date. For a step by step guide you can click here to see how the process is works. If all your pay runs have been finalised but none of them have yet been lodged with the ATO, in this scenario you would only need to lodge the most recent pay run with the tax office to transfer all YTD figures to your Finalization Event. For steps of how to lodge the most recent pay run please see the following steps:
When you are ready to lodge the pay event:
- Select Employees in the left hand menu.
- Select the Pay Runs tab.
- Select the appropriate pay run.
- Select Lodge Pay Run with ATO.
Once you create a Pay Event for your most recent pay run it will be sent to your Single Touch Payroll hub, where under the FY 19-20, you can lodge to the ATO the now created Pay Event.
Once lodged as successful, it will trigger the system to pick up these figures as your official Year-to-date figures on the Amended Finalisation Event you can now generate.
Give it a try and if you still get stuck you can always click here to contact us by clicking here.
-Steven
