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Payroll and STP
Hi,
Are you seeing an error 'Uh oh, there's a connection problem'? If so, we did have a connection issue earlier which should now be resolved. Could you please try again to see if you are able to access Payroll now. I would also recommend clearing your browser's cache. The below steps are for Google Chrome:
- Hold down Ctrl+Shift+Delete and a pop-up will appear on your screen
- Select the option 'clear cached images' and make sure the other two options are unticked
- Select the time range All Time, then Clear Browsing Data
- Once this is complete, the pop-up will disappear. Please restart your browser and log in once more
If you are seeing a different error, please feel free to reply with further information or contact support directly on 1800 046 038.
-Kass