Mark_R
Moderator

Other questions

Your issue ends here, @chris280.

 

Based on the screenshot you've shared, you correctly linked the vendor credit to the deposit. Please know that linking a credit into a deposit will offset the balance. This shouldn't show the refund amount as twice.

 

If the refund amount still showing twice, you may have added the vendor refund credit from the bank feeds and created a new one in QuickBooks. To get this resolved, you'll want to exclude the vendor credit from the banking feeds to avoid duplicates. To do so, you can follow the steps below:

 

  1. Go to the Banking menu, then select the appropriate bank account.
  2. Select the Categorized tab and find the added vendor refund. Then, click Undo under the Action column.
  3. Go back to the For review tab, then select the vendor refund and click Exclude.

 

I'm adding this article for more guidance: Exclude a bank transaction you downloaded into QuickBooks Online.

 

You might also want to check out this article to learn more about linking vendor credit into a deposit: Enter a refund from a vendor.

 

Should you need additional assistance linking vendor credit into a deposit, I'm available here to help any time! Have a good one, @chris280.