clarksdiesel
Level 1

Upgraded to pro plus 2022 now get unrecoverable error when opening.

Upgraded from pro 2019 to pro plus 2022 and updated file. Now when opening company file on server computer only get a unrecoverable error. After talking with customer service and trying the QuickBooks tool hub repairs and everything the agent could think of it still doesn't work. Was escalated to data services and told 3 to 5 days then 5 to 7 days for response. In the mean time I did some more research and found how to suppress the desktop when opening QuickBooks. After doing that it now works. My Question is what does that do and now that it works is it fixed? I contacted an agent and they suggested I wait until the data services team responds but I can not go 5 to 7 days without billing software. Any Ideas?