Other questions
Hi there, @StearnsPaint. I appreciate the steps you've performed to resolve this error message.
Several reasons can trigger this error 40001. One reason is that you're not logged in as an Administrator. Thus, you’re unable to activate the direct deposit. Another reason is when the Realm ID (Company Intuit ID available under account information) that is present within your QuickBooks no longer matches with the information in the payroll system.
I'd suggest reaching out to our Payroll Support. They can check your Realm ID and update it for you.
Here's how:
- Select QuickBooks Desktop Help from the Help menu.
- Click Contact Us.
- Type in a short description of your concern, then Continue.
- Choose a way to connect with support.
For future reference, check this article to know more about dealing with direct deposit problems: Fix direct deposit issue.
Post again here in the Community if you have any follow-up questions or concerns about updating direct deposits. I'm always here to help. Take care and have a great rest of the day.
