Hello, napiergc.
I'll share some information about QuickBooks Live Bookkeeping and how to get rid of the payroll transaction posted to the duplicate account.
When you sign up for the QuickBooks Live Bookkeeping service, you'll be assigned to a bookkeeper with experience in your industry. The bookkeepers are available for a defined number of hours per week, Monday through Friday, 6 AM and 6 PM PT. Each bookkeeper's available hours vary.
The option to move or transfer payroll transactions directly to another bank account is unavailable. As a workaround, you can create a journal entry to transfer the transactions to the right account.
Before doing so, I recommend getting in touch with your Live bookkeeper first or accountant. If you don't have one, you can use the Find a ProAdvisor button to look for a ProAdvisor. They'll be able to verify and ensure the accuracy of your books.
- Go to the + New button.
- Select Journal entry.
- Fill in the needed details to create your journal entry.
- Click Save and close when done.
You can review this article to learn about the basics in creating a journal entry: Create a journal entry in QuickBooks Online.
In addition, I encourage checking our Employees and payroll taxes page for reference. There, you can review some of our great articles and learn some tips in managing your payroll.
Just click the Reply button below if you need further assistance managing your accounts. The Community and I will be here to help you.
