- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Other questions
Hello there, @Gutter guy. I'd love to help you with your issue when using QuickBooks Online (QBO).
To ensure we're on the same page, can you share with us the specific glitch and error message you're getting?
If you're using the QBO mobile app, in the meantime, we can clear the app's data to refresh QuickBooks and fix any common issues when accessing the account. Here's how:
Android:
- Press the menu at the top right.
- Choose Settings.
- Select Refresh Data.
- Click Yes.
iOS:
- Select the menu at the top right.
- Choose Help & Feedback.
- Select Refresh Data and Refresh.
For additional troubleshooting options for Android, you can check out this article: Fix common errors in the QuickBooks Online mobile app for Android.
You can also use this resource to view the chart and compare the QuickBooks features available on supported devices: Compare mobile app features.
I'm looking forward to your response. I want to make sure that everything is taken care of for you, @Gutter guy. Have a great day.