Good day, SB_77.
I appreciate the detailed information about your issue with LOC.
The unexpected behavior might be caused by a corrupted file. Running the Verify/Rebuild utility can detect data damage in QuickBooks Desktop. Here's how:
To verify:
- Go to the File menu.
- Select Utilities.
- Click Verify Data.
- Then select OK to close all windows.
To Rebuild:
- Click the File menu.
- Select Utilities.
- Click Rebuild Data, then select OK to close all windows.
- QuickBooks will ask to make a backup before rebuilding your company file, select OK.
- Once the rebuilds are finished, click OK.
You can also check this link for more details about the process: Verify and Rebuild Data in QuickBooks Desktop.
I've also included here a guide on resolving any possible data issues: Fix data damage.
Keep me posted on your results after trying these steps. I'm here to ensure your success.
