Hey there, @AV0117.
Welcome to the Community newcomer. Thanks for taking the time to let us know your issue on this thread.
After reviewing a fix to this, the best route for your business would be to create a new company file and import the list over. From there, you'll delete the old items not needed. You'll still be able to access the old file for reports, etc.
If you don't want to go through with this, then I suggest contacting our Customer Support Team so they can use a screen share tool. They'll walk you through additional steps to help resolve your problem.
Keep us updated. We want to ensure you get this fixed as soon as possible. Take care!
