Ethel_A
QuickBooks Team

Other questions

Thank you for joining us here in the Community, @Jrountree.

 

To submit invoices successfully, you'll need to update QuickBooks Desktop to the most recent version. Are you getting any error messages before we get started? You can also use QuickBooks by following the instructions below:

 

  1. Go to the Update to the Latest Release page.
  2. Make sure you've chosen the correct item. If not, select your QuickBooks product by clicking the Change option.
  3. To download the update file, click the Update button.
  4. You can set QuickBooks to download and install the most recent updates automatically, click Setup Automatic Updates.

 

If it didn't make any difference, let's try to use and connect a different email.

 

You may also personalize the email templates you send to your consumers to make them more memorable. Check out this article for more information on the steps: Create custom email templates in QuickBooks Desktop.

 

Don't hesitate to post again if you have further concerns sending emails in QuickBooks. I'm just a post away to help.