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Other questions
Hello, Seco.
I appreciate your time coming here for support.
If you have downloaded the latest Office 365 update and tried the suggested steps shared on this thread, I recommend reaching out to our Customer Care Team. They can review your setup and investigate what's causing this behavior when emailing the invoice.
Please take note that our support hours for QuickBooks Desktop Pro, Premier, Plus is available from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise we're available any time, any day.
Here's how to contact our support:
- In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
- In the Have a Question window, click the Contact Us link at the bottom.
- From the Contact Us page, select any topics.
- Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.
You can also get our direct phone number in this link: Contact QuickBooks Desktop support.
I'd also like to share this article to learn about the Microsoft Office compatibility: Microsoft Office 2010, 2013, 2016, and 365 FAQ.
You're always welcome to reply on this thread if you have any additional questions or concerns. We're here to help you out again. Take care and stay safe.