Hello there, @STOPGO.
Let me make it up to you by sharing some information about user roles in QuickBooks Online (QBO).
The primary user who has access to all aspects of the QuickBooks account is known as the primary admin, as well as the company admin, except for editing or removing the primary admin's access. Users and other administrative activities can be managed by them. The person who created the account in the first place is the primary admin by default.
On the other hand, the standard user can be modified to a variety of levels. Customers, sales, vendors, and expenses can all be handled by them. These users can manage subscriptions, add users, amend company information, and enter timesheets.
Thus, the standard user has limited access compared to the primary and company admin. This included access to edit the templates of the invoices and other types of sales forms.
For more details, you can check out this article about user roles and access rights in QuickBooks Online.
You may also find this article useful when it comes to adding and managing users in QuickBooks Online.
Know that the Community always has your back to assist you further with managing users. I wish your business success. Have a great day!
