We are having the EXACT same issue. Quickbooks has held a $170K deposit for four weeks (deposit made on 12/23/21). We have been calling since three days after the hold (only because of the Christmas holiday) and we just can't get real answers. The latest is that the funds were set to be released on Jan 11, 2021 but might not see it until Jan 20, 2021 due to MLK bank holiday. Some how that is how they count 5 business days. We will see if something comes through tomorrow.
In the meantime, we are speaking to our lawyer today and are going to file a claim against them. Based on the number of complaints in this chat, I think we could have a class action lawsuit on our hands. I will reply again to this post if our lawyer says we need to gather other Quickbooks clients who have gone through this same issue. Maybe we can all gather together and sue them to get this resolved and compensate us for losses.
