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Other questions
Hi there, admin295.
Thank you for visiting the QuickBooks Community. I'll share some troubleshooting steps to ensure that deleted related orders won't show up on the express pick-pack queue list.
There are times that you may encounter company damage in your QuickBooks Desktop. Since you had deleted the orders and they still show up on the express pick-pack queue list, I suggest running the Verify and Rebuild Data Utilities to get this sorted out. The Verify Data utility identifies any potential data damage issues that might've caused unusual behavior. While the Rebuild Data utility repairs damaged data in your company file. Before this, you'll have to secure a backup copy of your company file.
To Verify data:
- Go to the File menu.
- Scroll down to Utilities.
- Select Verify Data.
- Click OK.
To Rebuild Data:
- Go back to the File menu.
- Choose Utilities.
- Select Rebuild Data.
- Click on OK when you get the message Rebuild has completed.
For further details, you can refer to this article: Verify and Rebuild Data in QuickBooks Desktop.
Lastly, you may refer to this article to view details on how you can update the pick information manually and how Pick, Pack, and Ship works in QuickBooks Enterprise: Pick tab in Sales Order Fulfillment.
Let me know if you have other questions about your concern. I'm always free to help you whenever you need my assistance. Take care and stay safe always!