AbegailS_
QuickBooks Team

Other questions

Hi, @aapkrijger. 

 

I appreciate your for sharing some details you've done to resolve this issue.

 

I would highly suggest  you to reach out our Support team. That way, they'll  be able check why you're experiencing this issue. Here's how to contact them.

  1. Click on Help and select QuickBooks Desktop Help.
  2. Select Contact Us at the bottom.
  3. Enter a summary of the scenario and click Let's talk.
  4. Click on Message an Agent.

 

You can also see this article for more details and ensure to check their support hours to know when agents are available: Contact QuickBooks Desktop support.

 

I'm also adding this article where you can get additional information on how to let the program works well: Resolve QuickBooks Desktop performance issues - Manage your computers.

 

In keeping with this, I'm adding this article to further guide you in managing your business growth and transactions using QBDT: QuickBooks Help Articles. It includes topics about account management, banking, and expenses, to name a few. You can also explore video tutorials to learn your way around QuickBooks. 

 

Don't hesitate to drop a comment below if you have any other questions or concerns with QuickBooks. I'd be glad to answer them for you.