Good morning, @Jabba513.
It's great to see you back in the Community. Allow me to give you some additional information.
If you've tried all of these steps and the software still isn't up-to-date, then I recommend contacting our Customer Support Team. They'll be able to take a closer look and see why this is happening on their end.
Feel free to let us know how it goes. I'm only a post away if you need me again. Have a wonderful day!
