Candice C
QuickBooks Team

Other questions

Good morning, @Jabba513

 

It's great to see you back in the Community. Allow me to give you some additional information. 

 

If you've tried all of these steps and the software still isn't up-to-date, then I recommend contacting our Customer Support Team. They'll be able to take a closer look and see why this is happening on their end.

 

Feel free to let us know how it goes. I'm only a post away if you need me again. Have a wonderful day!