Other questions

Thanks for becoming part of the Community, kberryman23.
 

I've reviewed our ongoing/solved investigations and can confirm there's currently no subscribers reporting a "Transaction creation failed: We were unable to create the transaction. Please try again." error message when selecting Save & add to register.
 

Since you're receiving this notification in your Receipt Management area, I'd recommend using the Verify Data utility to see if anything needs to be rebuilt.
 

Here's how:

1. Choose Window, then Close All.
2. In your top menu bar, go to File.
3. Click Utilities.
4. Select Verify Data.

After verification's complete, you'll see one of a few possible messages. I've listed each of them and their meanings:

• "QuickBooks detected no problems with your data," - No action is required.
• "Your data has lost integrity," - This indicates that there's data damage in your company file. You'll want to perform a rebuild to correct the problem.
• An error message could display. If so, there might be an article about it. Try searching Intuit's QuickBooks Desktop support site for specific instructions.

If the Verify/Rebuild Data features didn't solve your error, you'll want to get in touch with our Customer Care team so they can conduct further research:

1. In the top menu bar, go to Help, then QuickBooks Desktop Help.
   
2. Click Contact Us.
   
3. Enter a brief description of your issue in our Ask a question (or tell us what's wrong) field.
   
4. Hit Continue.
   
5. Select We’ll contact you for callbacks or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

Please don't hesitate to send a reply if there's any questions. Have a lovely day!