Other questions

Making sure that you'll be able to access QuickBooks is our top priority, CathyL11.

Normally, after a certain time period, updates roll in for this software. This will give you an optimum user experience and includes some new and fresh features and improve the program functionality and fix troubling issues. You'll have to upgrade to the latest QuickBooks for Mac version so you'll be able to access your account. 

However, if you're trying to access your company file, you can do a wild card search from the Start menu. I've added a screenshot for your guide:

For your reference, you might want to compare the features with the older versions to the new ones. Please go through this article for more information: QuickBooks Desktop Mac Plus 2022.

Fill me in if you have any concerns about accessing QuickBooks. The Community is always here to help you 24/7.