Hello, Burkemperlawn.
Thanks for keeping us in the loop with the update issue. I'll barge in and lay down some solutions to help you ensure you'll be able to update QuickBooks.
Have you tried manually installing the updates? If you haven't done it yet (or if Geek Squad missed this), you can download them through the link provided by Angelyn_T. I'll elaborate the steps below:
- Go to the Downloads & Updates page.
- Select QuickBooks Pro as your edition and choose 2020 for the year (if you're prompted about the multi-user setup, select either Yes or Not sure).
- Click the Get the latest updates beside Already downloaded?.
- The qbwebpatch.exe installer will download. Simply run it afterwards and install the updates.
There are times when the User Account Control settings could prevent QuickBooks from download updates. Were there any changes to the control settings in your laptop?
If so, you'll want to change it back to the default settings (when you were able to install updates properly in May).
If you decided to lower down the control slider, make sure to switch it back after installing the updates.
If you still get the prompt to update QuickBooks, then this might've something to do with the program itself. To fix this, you can use the QuickBooks Tool Hub and run the Program Problems module. You don't need to open the program to do this.
This article will guide you through the process: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
After installing the update successfully, do you need to check on your financial reports and reconcile your books? I'll share these articles if you need a guide or two:
I'd be glad to share some guides or solutions if you have any other concerns in managing your file or data in QuickBooks. Just reply here and I'll be there with you.
