It's nice to see you again in the QuickBooks Community, @Nish12.
It isn't the impression we want to leave with you. I'll make sure that you can connect with our supports.
I recommend contacting support to report what is happening and escalate this case to our engineers.
Our representatives are available through chat or messaging to accommodate all our customer's concerns effectively. Make sure to enable pop-up windows on your browser settings to launch the chatbox and connect with our live agents. To get our support, follow the steps below:
- Open QuickBooks and click the Help menu.
- Select QuickBooks Desktop Help.
- On the pop-up screen, select Contact Us.
Please check out our support hours and contact us at a time convenient: Support hours and types.
If you need additional help, reach out to me. I'm always here to provide further assistance with anything QuickBooks-related. Have a great day!
