Hello, I-Already-Had-A-Username.
Thank you for raising your concern here with us on the Community page. I appreciate for performing verify rebuild to help eliminate some issues you've encountered. Since the troubleshooting steps you've tried for this issue did not fix everything, I have another recommendation for you that can help when workstations open the company file in single-user mode. We can download and run the QuickBooks File Doctor. This will fix company files and network issues in QuickBooks Desktop. For the detailed steps, please check this article: QuickBooks File Doctor.
Aside from that, we need to make sure that your Database Server Manager is properly set up. This is the tool that allows users to access the company data. Please check this article about QuickBooks Database Server Manager and let's perform all the steps provided. Also, updating to its latest release will help you fix issues within your company.
If the troubleshooting steps didn't work, I highly recommend contacting our Phone Support Team. This way, they can further investigate this matter and they can recommend more fixes and resolve your issue in a timely manner.
To get in touch with our Phone Support Team, you can refer to these steps:
- Open your QuickBooks.
- Select Help at the top, and then choose QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue and click Let's talk.
- Choose a way to connect with us.
To ensure we address your concern on time, check out our support hours.
Let me know the result of this troubleshooting in the comment section below. I need to make sure you're up-to-date and back to your normal business processing. Have a great rest of your day and stay safe!
