Happy to provide clarification about subscription-based, @tonyp30.
Let me clarify about the non-subscription-based Quickbooks Desktop (QBDT) Pro purchased at the retail store. This way, the confusion will address accordingly.
Buying QBDT in Best buy, Amazon or Walmart is probably a 1-time payment. You don't need to pay the monthly or yearly membership in QuickBooks. Also, your membership is not directly to us since you buy the subscription in the retail store.
If you'll renew your QBDT, I recommend you contact our Customer Service team. They can provide you with guidance on how to obtain a direct subscription to us. To contact them, see this link for the steps and their availability: Contact QuickBooks Desktop support.
For future reference, check out these articles below on how to manage your subscription within QuickBooks CAMPS:
Let me know if you have any other questions by hitting that Reply button below. I'm here as your number one resource for QuickBooks. Have a wonderful day, tonyp30.
