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Other questions
Yes, Coles Mastercard does not yet support integration with QuickBooks, @Kimm5.
May I ask if you're using the AU version of QuickBooks? I checked our records, and I can see that we have an open investigation (NV-61525) about customers unable to connect bank account with Cole's Credit Cards with error 176.
This means that our engineers are already aware of this incident and are currently working to resolve the issue. We will continue to monitor the progress and will be in touch as soon as a further update is received.
I've also checked that the next update is currently scheduled for Monday, Nov 01 02:00:00 GMT 2021.
That being said, I would also recommend reaching out to chat or phone support teams. They will be asking for your account details to add you to the list of affected users. In addition to that, they can also further investigate and help you manually upload your bank transactions in QuickBooks Online.
I'd also like to share a couple more articles about Online Banking in case you might need them in your future tasks:
- Manually Upload Transactions Into QuickBooks Online
- What To Do If You Get a Bank Error or Can't Download Transactions in QuickBooks Online
Thanks for your patience, and please feel free to come back to this thread if you have other banking issues. I'll be happy to help you again. Take care always!