Rubielyn_J
QuickBooks Team

Other questions

Let me lead you on how you can add account numbers and have Exchange Gains or Loss to your Chart of Accounts, @TiltGrind Cremulator.

 

When you turn on the feature, you can use account numbers in your QuickBooks Online. The same goes for enabling CAD home currency. The Exchange Gains or Loss must be reflected on your Chart of Accounts once you set up the multicurrency.

 

If this is not in your case, I suggest contacting our support team directly. They have the tools to check your account in a safe environment, and they can help find the root cause of your issue and find a fix.

 

Here's how to reach them:

 

  1. Sign in to your QuickBooks Online company.
  2. Select the Help (?) menu.
  3. Choose the Assistant tab.
  4. Click the Talk to a human option.

  5. Select Get help from a human.

  6. Click either Chat with us or Have us call you button.

 

In addition to that, I've added some articles that include ways to keep your Chart of Accounts organized:

 

 

I'm just around in the Community if you have more questions about managing your Chart of Accounts in QuickBooks. I'll make sure you're able to achieve your goals. Take care and stay safe.