Budget Friendly Bookkeeping
Level 5

Other questions

Oh well.  I thought the update did the trick.  Unfortunately, the problem persisted.  I followed your steps opening the Sample Company and the same thing happened.  I went ahead and renamed the QBUSER.INI file and tried again - no go.

 

Interestingly, each time I tried something and re-opened any company file or restarted the computer, Adding or Editing Rules started out fine, for about 3 or 4 Adds or Edits.  Then it begins to get horribly slow to the point of doing 100 push-ups waiting for it to respond.  I also noticed that when I opened a saved Rule, the vendor I originally saved the Rule under had changed to a default of a random vendor.  I cannot say it impacted all of my entered transactions just yet and I am hopeful there was no harm done.  However, this has really slowed me down and I'm nor sure how to proceed.  I am not so willing to start playing with the entitlement file as this is a client computer and I'm not sure I can register the program again.

 

Are there any other suggestions at this time or is it time to elevate this issue?  In the meantime, if possible, I may try and take the company file and try it on a different computer, assuming I can find this program on another computer.

 

Thanks again for your help, in advance.