EviaEventsAccountingDept
Level 3

QuickBooks Online Keeps Hanging in Firefox

In the past month or two, QuickBooks Online has begun hanging while I'm using it in Firefox. It seems to happen mainly when I open an item from a list, like a vendor bill or a customer invoice. The loading image just spins and spins. When I refresh the page, I get to the page I want to be, but then I have to re-navigate back to the list.

 

My Windows OS is fully updated, I'm using the most updated version of FireFox, and my high-speed internet is working just fine. I don't have a large number of tabs open in FireFox or a large number of other internet-based programs open on my machine.

 

Does anybody else have this issue? Does anybody know if QBO is aware of it and working to fix it?

Solved