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Other questions
I'm glad it all worked out for you, Bovoc.
Chase released a new bank ID/.QBO file which didn't match with our sample files. Rest assured, we're already working with them to get this issue rectified as soon as possible.
You can contact our technical support so you'll be added to the list of affected users. This way, you'll receive a notification when a resolution is applied.
Here's how to contact us:
- Open this link: https://help.quickbooks.intuit.com/en_US/contact.
- Choose QuickBooks Desktop, then choose your Desktop version.
- On the Contact Us page, click Solving Issues and Errors, then choose Common Errors.
- Click either Get Phone Number or Start a Message.
And, a huge thanks to @mberwin for sharing a resolution to help the affected users.
Feel free to visit us if you have additional questions, or if there's anything else you need. Have a great day.