I am having the same issue I posted 6 months ago---again. When I edit emails to go out from Quickbooks before sending them, it won't keep the edits and just sends the default text to my customers. I thought it was fixed until yesterday when a customer replied to my email. I notices that none of my customized text had saved. Completely frustrating. I already know the work around for this. But it's 2 or 3 extra steps and takes more time for each invoice I send. I have to edit the email by saving it and bringing it into drafts through Outlook. I thought an update fixed this problem, but it is now happening again. Super frustrating.
