Other questions

Thanks for chiming in on this thread, userkgreen.

I'd like to share some details and steps to help you with the balances.

Any changes made on the account affects your beginning balance. To fix this, please make sure to review if you have the correct original opening balance before checking your beginning balance. The opening balance is the starting point for accounts in QuickBooks. If it’s incorrect, it affects all the following reconciliations.

Here's how:

1. Go to Accounting > Chart of Accounts.
2. Find the account on the list and select the View register link.
3. Search for the opening balance entry. It should have "Opening Balance Equity" in the Account column.
4. Take note of the date and balance.

Here's a sample screenshot for reference: 

Then, compare the opening balance with your real-life account. If it doesn't match with your bank records, you can correct the amount by following these steps:

1. In the Bank register page, select the opening balance entry to expand the view.
2. In the Deposit column, edit the balance so it matches your bank records.
3. Click Save.

Once done, please make sure to review your account register.

I'm also adding this article for more information: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

Please let me know if you have any follow-up questions or other concerns. I'll be around to help you out again. Stay safe.